HotelQR Help Center
Welcome to the HotelQR Help Center. We're here to provide you with the support and resources you need to make the most of our platform.
Frequently Asked Questions (FAQs)
Many common questions are answered in our FAQs section on the homepage. Please check there first for quick answers regarding setup, features, and usage.
Getting Started Guides
(Placeholder: Links to detailed guides on setting up your HotelQR account, creating QR codes, customizing content, etc.)
- How to set up your hotel profile.
- Creating and managing QR codes for different areas.
- Customizing your digital guest directory.
- Setting up easy WiFi access.
- Understanding your analytics dashboard.
Troubleshooting
(Placeholder: Common troubleshooting tips, e.g., QR code not scanning, content not updating.)
- My QR code isn't scanning, what should I do?
- Changes I made in the dashboard are not reflecting.
- Guests are having trouble connecting to WiFi via QR.
Contact Support
If you can't find the answer you're looking for in our FAQs or guides, our support team is ready to assist you.
Please email us with a detailed description of your issue or question at:
For urgent issues, please refer to the support contact details provided with your specific plan (e.g., Pro or Enterprise).
When contacting support, please include your hotel name and any relevant details (e.g., QR code ID, screenshots) to help us assist you more efficiently.